Effective Date: June 2023
Last Updated: November 2024
Introduction
Chatterbox.Systems (“we,” “our,” or “us”) is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy describes how we collect, use, and safeguard the data you provide when using our services or visiting our website, chatterbox.systems.
Information We Collect
- Personal Information:
- Name, email address, phone number, and any details you provide during account setup, inquiries, or subscription.
- Non-Personal Information:
- Browser type, IP address, operating system, and website usage data collected via cookies or other tracking technologies.
- Communication Data:
- Logs of interactions with our chatbots or systems to improve functionality and user experience.
- Usage Analytics:
- Behavioral data to understand how users interact with our platform and services.
How We Use Your Information
We use your information for purposes including but not limited to:
- Providing and improving our services.
- Responding to customer inquiries or technical support requests.
- Sending service updates, product information, or marketing communications (only with your consent).
- Enhancing website performance and user experience.
Sharing Your Information
We do not sell your personal information to third parties. However, we may share data:
- With trusted service providers (e.g., hosting platforms or analytics services) under confidentiality agreements.
- When required by law, legal processes, or government authorities.
- To enforce our terms of service or protect our rights and property.
Your Privacy Choices
You have the right to:
- Access, update, or delete your personal data.
- Withdraw consent for marketing communications.
- Opt out of automated decision-making processes.
For assistance, email us at info@chatterbox.systems.
Cookies and Tracking Technologies
We use cookies to provide functionality, analyze traffic, and improve user experience. You can manage your cookie preferences in your browser settings.
Data Security
We implement robust security measures, including encryption and firewalls, to protect your data from unauthorized access or breaches.
Changes to This Policy
We may update this Privacy Policy periodically. The latest version will always be available on our website. Please review it regularly.
Contact Us
For questions about this Privacy Policy, contact us:
- Email: info@chatterbox.systems